Truman Leung's Blog – August 2008 Archive (1)

Running a small web based software-as-a-service (SAAS) company, most of my customer contact is via the web (website forms and email). Only a select few of my customers actually have my telephone number. However, it's high time to add web conferencing and video as a means of improving communication with customers. If pictures speak a thousand words, perhaps video speaks ten thousand. In the past, I've researched… Continue