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GoDaddy is well known as one of the worst hosting companies out there. They re-invest all back in marketing, very little in actual service, technology and support. There are also serious problems with their staff and numerous other items. For more on GoDaddy from their insider's perspectives you can read here: http://nodaddy.com/
I would recommend going with a hosting company that has been in business at least for a decade and has a well established name and history.
I'm sorry to hear about your troubles with GoDaddy. I can recommend two hosts that I've tried and liked:
http://www.jaguarpc.com/
http://www.servint.net/
As an alternative, depending on the number of sites you have, you can try a cloud computing solution. I have several sites and web services being hosted with GoGrid. Being a developer, this was a great alternative for us because it gave us great flexibility in what and how we wanted to do things.
You could try superb internet. They're a local company. Sometimes it's nice to be able to knock on someone's door when you need something.
Carolyn W. Clark said: I decide to start trying to promote my hosting company on Twitter. I made one small comment about accounts being hacked on big severs like GoDaddy (no secret here) and suggested using smaller companies like mine and suggest linux servers.
Carolyn W. Clark said: I decide to start trying to promote my hosting company on Twitter. I made one small comment about accounts being hacked on big severs like GoDaddy (no secret here) and suggested using smaller companies like mine and suggest linux servers.
Sorry to be a pill -- but seriously, what did you expect? You're self-promoting at GoDaddy's expense, of course they are going to terminate any existing business arrangements with you. Did you expect them to just take it on the chin and look the other way?
As for hosting providers with a solid SLA, I keep my eyes on the Cloud Providers like Amazon's EC2; and Heroku or Aptana Cloud if you want a pure Rails/Rack Hosting provider. If you're into rolling your sleeves up and operating your own servers, there are plenty of Virtuozzo-based shops like John Companies (fantastic service, I used them for years); and Xen-based shops like SliceHost.
If you want something quick and cheap, have a look at DreamHost.
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