TechHui

Hawaiʻi's Technology Community

Support/Helpdesk Technician Position for immediate hire.

We at Hale Kipa are looking for a Support/Helpdesk Technician for immediate hire.

This is a great place to work filled with wonderful people. The position is very independant position where you can work at your own pace, with little preasure.

Salary from $40 to $50K annually.

Below are the details,

Call or email Brian with questions or interest at:

bbarnhart@halekipa.org

856-499-4490

 

OVERALL PURPOSE

This position is responsible to provide technology support to all staff for all software and hardware related to Hale Kipa and the services we provide.  Provide solutions to problems experienced by staff.  Research the possibility of new hardware and software and assist in the planning and deployment of new hardware and software.

ESSENTIAL FUNCTIONS

1.    Provide technology support to all Hale Kipa staff for all software and hardware related to Hale Kipa and the services we provide.

2.    Document technology help requests and describe the solutions implemented in each request.

3.    Provide technology solutions to problems experienced by our staff.

4.    Maintain, repair and/or replace broken or malfunctioning equipment

5.    Research the possibility of new hardware and software. Assist in the planning and deployment of new hardware and software.

6.    Attend required meetings and trainings to maintain professional certifications and/or to meet licensing requirements.

OTHER DUTIES

  1. Work with vendors to obtain equipment at a reasonable cost.
  2. Deliver and pick up IT equipment.
  3. Test new software.
  4. Perform other related duties as required.

WORK-RELATED KNOWLEDGE

  • Working knowledge of Windows server, monitoring and administration.
  • Fundamental knowledge of networking and TCP/IP, monitoring, and troubleshooting.
  • Basic troubleshooting skills.
  • Windows User/Group Creation, security, and management.
  • MS Office troubleshooting.

PHYSICAL DEMANDS

  • FREQUENTLY INCURRED (25 – 75% time on job)  

Bend/Reach, Hear, Lift/Move up to 40 Pounds, Operate a Vehicle, See, Sit, Use Hands to Type or Handle Objects, Walk

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