Hawaiʻi's Technology Community
Senior IT Data Center Engineer
Looking for two best candidates for managing a large data center in Honolulu.
Go to www.hawaiiantel.com and click on "Jobs". Keyword search for "data center".
Summary
Directly participates in, oversees and manages specific areas of system services at a senior level. This position interfaces directly with internal customers and various departments, and facilitates Tier-1/Tier-2/Tier-3 troubleshooting to resolution. There are a number of additional specific processes and services outside of the data center that this position will also support, including most notably internal voice/phone services.
Essential Duties and Responsibilities include the following at a senior lead role level.
* AD/Domain Administration
* Tier-1/Tier-2/Tier-3 Troubleshooting
* All IT Data Center server maintenance and support
* Installs
* Maintenance
* Break/Fix
* PM's
* Performance Monitoring
* Fault Management
* Backups and Disaster Recovery
* Upgrades/Updates/Patches
* Exchange 2003/2007 Server Administration
* IT Data Center planning for future growth and build outs
* IT Data Center planning for new server placements and connectivity
* Maintain all IT Data Center documentation
* Full IT Data Center Veritas (Netbackup 6.x) backup responsibilities across all servers
* Full Symantec AntiVirus responsibilities across all servers
* Maintain security across all servers as defined by IT/Best Practices
* Maintain all IT Data Center environmental elements
* Disaster Avoidance planning and ongoing execution
* Partner with IT Data Network Engineers in maintaining all server/network connectivity and security
* After-Hours and On-Call responsibilities as required or defined
* Any other IT duties/responsibilities as may be required or defined
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies and Behaviors
* Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
* Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
* Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
* Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
* Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. Ability to formulate business letters and internal correspondence.
* Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Supports everyone's efforts to succeed.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Qualifications
A. Education and/or Experience
* A Bachelor's degree in a related field or IT related degree and/or combination of directly related work experience commensurate to 6-8 years experience is preferred.
B. Professional training and experience
* Current MCSE certification preferred or commensurate work experience
* Other related certifications highly desirable
* Project/Time Management experience highly desirable
C. Computer / Technical Skills
* LAN/WAN experience required
* Solid and current experience in all/most of the following:
* Windows 2003/2008 Server
* Unix (HP-UX)
* Sun Solaris 8, 9, 10
* Linux
* SQL Server & SQL Database Administration
* Informix/Oracle Database Administration (desirable)
* Sharepoint Support/Administration & Database Support
* FTP Server
* VERITAS Netbackup 6.x
* Tape Library Robotics Management & Administration
* Symantec AntiVirus
* AD Administration
* DNS/DHCP Administration
* Fiber Connectivity/SAN
* SAN Storage Management & Administration
* Load Balancing, Clustered Configurations Setup, Management & Administration
* 'High Availability' concepts & designs
* Web Services
* Proficient in Microsoft Office (Excel, Word, PowerPoint, Access)
Other Skills and Abilities
* Demonstrated work experience in project and task management proficiency with the ability to prioritize and execute accordingly
* Ability to meet deadlines and follow through on assigned projects
* Ability to work in a changing environment while maintaining a high level of quality and productivity
* Must be able to function as a member of a team but able to work and remain productive while working independently with little or no supervision
* Ability to meet deadlines and follow through on assigned projects
* Able to maintain a professional manner during difficult escalation situations
* Present a professional image in customer fronting situations
Physical Demands
* May work at a desk for extended hours.
* Must be able to lift a minimum of 25 lbs.
* Must be able to work varied work hours, 'On-Call', including evenings, weekends and holidays.
NOTICE:
This job description provides a general description of the common duties performed by a person in this position. It does not include every possible duty an individual in this position may be asked to perform and is not all-encompassing. Jobs also may require 'other duties as assigned' and such assignments are considered part of this position's job assignment. This job description is provided as a general summary and does not constitute a contract for employment, and does not in any way alter Hawaiian Telcom's employment-at-will relationship with any employee in this position.
Go to www.hawaiiantel.com and click on "Jobs". Keyword search for "data center".
Summary
Directly participates in, oversees and manages specific areas of system services at a senior level. This position interfaces directly with internal customers and various departments, and facilitates Tier-1/Tier-2/Tier-3 troubleshooting to resolution. There are a number of additional specific processes and services outside of the data center that this position will also support, including most notably internal voice/phone services.
Essential Duties and Responsibilities include the following at a senior lead role level.
* AD/Domain Administration
* Tier-1/Tier-2/Tier-3 Troubleshooting
* All IT Data Center server maintenance and support
* Installs
* Maintenance
* Break/Fix
* PM's
* Performance Monitoring
* Fault Management
* Backups and Disaster Recovery
* Upgrades/Updates/Patches
* Exchange 2003/2007 Server Administration
* IT Data Center planning for future growth and build outs
* IT Data Center planning for new server placements and connectivity
* Maintain all IT Data Center documentation
* Full IT Data Center Veritas (Netbackup 6.x) backup responsibilities across all servers
* Full Symantec AntiVirus responsibilities across all servers
* Maintain security across all servers as defined by IT/Best Practices
* Maintain all IT Data Center environmental elements
* Disaster Avoidance planning and ongoing execution
* Partner with IT Data Network Engineers in maintaining all server/network connectivity and security
* After-Hours and On-Call responsibilities as required or defined
* Any other IT duties/responsibilities as may be required or defined
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies and Behaviors
* Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
* Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
* Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
* Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
* Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. Ability to formulate business letters and internal correspondence.
* Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Supports everyone's efforts to succeed.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Qualifications
A. Education and/or Experience
* A Bachelor's degree in a related field or IT related degree and/or combination of directly related work experience commensurate to 6-8 years experience is preferred.
B. Professional training and experience
* Current MCSE certification preferred or commensurate work experience
* Other related certifications highly desirable
* Project/Time Management experience highly desirable
C. Computer / Technical Skills
* LAN/WAN experience required
* Solid and current experience in all/most of the following:
* Windows 2003/2008 Server
* Unix (HP-UX)
* Sun Solaris 8, 9, 10
* Linux
* SQL Server & SQL Database Administration
* Informix/Oracle Database Administration (desirable)
* Sharepoint Support/Administration & Database Support
* FTP Server
* VERITAS Netbackup 6.x
* Tape Library Robotics Management & Administration
* Symantec AntiVirus
* AD Administration
* DNS/DHCP Administration
* Fiber Connectivity/SAN
* SAN Storage Management & Administration
* Load Balancing, Clustered Configurations Setup, Management & Administration
* 'High Availability' concepts & designs
* Web Services
* Proficient in Microsoft Office (Excel, Word, PowerPoint, Access)
Other Skills and Abilities
* Demonstrated work experience in project and task management proficiency with the ability to prioritize and execute accordingly
* Ability to meet deadlines and follow through on assigned projects
* Ability to work in a changing environment while maintaining a high level of quality and productivity
* Must be able to function as a member of a team but able to work and remain productive while working independently with little or no supervision
* Ability to meet deadlines and follow through on assigned projects
* Able to maintain a professional manner during difficult escalation situations
* Present a professional image in customer fronting situations
Physical Demands
* May work at a desk for extended hours.
* Must be able to lift a minimum of 25 lbs.
* Must be able to work varied work hours, 'On-Call', including evenings, weekends and holidays.
NOTICE:
This job description provides a general description of the common duties performed by a person in this position. It does not include every possible duty an individual in this position may be asked to perform and is not all-encompassing. Jobs also may require 'other duties as assigned' and such assignments are considered part of this position's job assignment. This job description is provided as a general summary and does not constitute a contract for employment, and does not in any way alter Hawaiian Telcom's employment-at-will relationship with any employee in this position.
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