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IT Service Management Workshop

Event Details

IT Service Management Workshop

Time: October 7, 2010 from 2pm to 3:30pm
Location: Frear Center, Room 105
Street: 1132 Bishop St.
City/Town: Honolulu
Website or Map:
Event Type: seminar, workshop
Organized By: IBM, Project Management Club at Hawai'i Pacific University, Computer Club at Hawai'i Pacific University
Latest Activity: Oct 4, 2010

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Event Description

What is IT Service Management?

Have you ever wondered on how you could align an organization’s information technology (IT) services with its business needs?

To find out the answers to these questions, the Project Management Club and Computer Club are co-sponsoring a free Service Management seminar on Thursday, October 7th. The seminar is designed to provide individuals with valuable information as it relates to the field of Service Management. Speakers at the seminar will be Donna Bolen and James Pierce. Donna Bolen brings with her more than 20 years of experience in IT Service Management and is the leading IBM executive responsible for Tivoli Automation Sales in the central and western United States. James Pierce has over fifteen years of experience in IT Service Management and Delivery, including architecture and design of global solutions spanning Aerospace, Retail, Defense, Finance, and Utility industries. Concluding the event is a networking opportunity with free refreshments where attendees can speak to Donna and James and get more information about IT Service Management.

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