Share 'Trolls writing nasty comments on your site: the eternal struggle'

There was a thought-provoking article by NPR Ombudsman Alicia Shepard, Online Comments: Dialogue or Diatribe?  She talks about the struggles in maintaining an open atmosphere with restricting the unproductive and frankly vicious attacks.   At its best, commenting builds community.  As a blogger, commenters give you updates, different perspectives, and cool advice you might have missed.  Here's a…