The BABOK v2 (2009: 17) says that the Business Analysis Planning and Monitoring Knowledge Area defines the tasks associated with the planning and monitoring of business analysis activities, including:

• identifying stakeholders
• defining roles and responsibilities of stakeholders in the business analysis effort
• developing estimates for business analysis tasks
• planning how the business analyst will communicate with stakeholders
• planning how requirements will be approached, traced, and prioritized
• determining the deliverables that the business analyst will produce
• defining and determining business analysis processes
• determining the metrics that will be used for monitoring business analysis work

In addition, this knowledge area describes the work involved in monitoring and reporting
on work performed to ensure that the business analysis effort produces the expected
outcomes. If these outcomes do not occur, the business analyst must take corrective
action to meet stakeholder expectations.